Yes. All visitors age 2 and above are required to wear a mask regardless of vaccination status. This policy will be enforced throughout the Museum.

Parking is available in the Discovery Place Parking Deck. The entrance to the Parking Deck is on 6th St., one block past the Museum. You may pay for your parking online when you purchase your ticket.

Tickets must be purchased in advance online. Members may reserve tickets in advance or arrive without pre-booking. Click here to purchase your tickets.

Visitors who wish to use their Welcome Program benefit should show their benefits card at the Museum's Ticket Help Desk to purchase their tickets. Welcome visits do not require advance reservation. Purchase tickets on the day of your visit for any timeslot except 9:30 a.m., which is reserved for Members only.

If you need to reschedule your visit, it must be done no later than 24 hours prior to your visit. Due to capacity limitations, we cannot reschedule or offer refunds if you contact us after your reserved time. Our Guest Sales team can assist you with rescheduling your visit. You can contact them weekdays at 704.372.6261 x300.

Once you are in the Museum you are welcome to stay until closing.

The IMAX Dome Theatre is closed at this time.

The Discovery Place Café is currently closed. Small snack items may be brought into the Museum and consumed in designated locations. Masks must be worn at all times when not eating or drinking.

Yes, strollers are permitted in all of the Museums. Please be aware that elevator access will be limited to one family/group at a time and so we ask for your patience when accessing the elevators with strollers.

Wheelchairs are available on a first come, first serve basis at all of our Museums. Visitors should request a wheelchair at Ticket Check In. Wheelchairs are sanitized after each use.

All visitors must enter the Museum through a single location as identified on your ticket. There, visitors must present their digital tickets for entry.

Please bring the confirmation email to Ticket Help when you arrive at the Museum.

Should an individual start showing symptoms or learn of a potential COVID-19 exposure after purchasing tickets, they are required to contact Guest Sales at 704.372.6261 x300 for a refund.

Yes. Our Museums will operate at reduced capacities to allow for proper social distancing. Inside our Museums, directional signage and pathways provide guidance for social distancing. Visitors are asked to follow these guidelines at all times.

Not all areas of the Museum will be available during a visit. Some areas will remain closed due to the difficulty they pose related to social distancing and/or cleaning. Other exhibits may be modified or temporarily offline at different times throughout the day to ensure proper sanitation and cleanliness.

The Discovery Place Café is currently closed. Small snack items may be brought into the Museum and consumed in designated locations. Masks must be worn at all times when not eating or drinking.

Several cleaning protocols have been put into place at our Museums to limit the spread of viruses. Intense sanitization of each Museum will take place daily and individual areas and exhibitions will be cleaned, on a rotating schedule, multiple times a day. Cleaning will be conducted both by Discovery Place team members and a third-party company. All cleaning products being used are approved by the Centers for Disease Control and Prevention to combat the spread of COVID-19. Additional deep cleaning will take place on days our Museums are closed to the public.